Manchester CT

Qtrly Inspection

Jeff - Manchester, CT
8 days ago

Pat Otoole is so thorough and very good at what he does

Pat is awesome

Jeff - Manchester, CT
92 days ago

Pat is so thorough and responsible does a fantastic job inspecting and reporting back

Response from Fire Protection Team:

Thank you for the awesome review. Pat is a wonderful technician. Like Pat, all techs at Fire Protection Team believe in providing excellent service while performing their sprinkler and backflow inspections.

Pat is wonderful to work with, very professional and courteous.

Maria - Manchester, CT
121 days ago

Pat was terrific

Jeff - Manchester, CT
162 days ago

1st inspection on property very thorough not in a rush. Knows his stuff

Great service!

Nicole - Manchester, CT
197 days ago

Great service with the tech Pat

Jim - Manchester, CT
197 days ago

Excellent Service

Dan - Manchester, CT
345 days ago

He always does a great job.

Great Servicer

Dan - Manchester, CT
394 days ago

Good communication

GOOD SERVICED

Shad - Manchester, CT
450 days ago

Maintenance mechanic

Brad - Manchester, CT
484 days ago

Great experience every time

Response from Fire Protection Team:

Brad, We’re a small, family-run local business here at FPT and every bit of feedback like this does so much to help us out! Pat (your technician) remembers your visit and is looking forward to seeing you again! FPT- Dave Tworkowski, COO

Pat is awesome

Nicole - Manchester, CT
484 days ago

Response from Fire Protection Team:

Hi Nicole, we are seeing a pattern with Pat. He has thousands of customers saying the same comments as you. We're so happy that he's on our team and that you were able to get the best service! FPT - Dave Tworkowski, COO

Chad did an outstanding job training the Engineers.

Jim - Manchester, CT
500 days ago

Response from Fire Protection Team:

Hi Jim, Thank you for the great feedback. Chad is amazing and really does walk his customers through every step of the way. So glad you had an outstanding experience. FPT - Dave Tworkowski

Efficient Document Submission

Dawn - Manchester, CT
502 days ago

I am responsible for reviewing fire protection reports submitted to our office. I find that providing the reports by email to be convenient and fast. My only concern is that in certain sections of the computerized report the answer boxes do not line up with the questions making it difficult to determine whether of not the system is in compliance.

Response from Fire Protection Team:

Hi Dawn, Our IT team is fast to work out these issues. They alerted me and I assure you we will look into this quickly. Please feel free to reach out to me at twork@fpteam.com with your contact information so we can connect. FPT-Dave Tworkowski

Great Service!

Jamie - Manchester, CT
554 days ago

Mr. O'Toole is very knowledgeable and efficient

Great Service!

Jamie - Manchester, CT
555 days ago

Mr. O'Toole is a pleasure to work with. He is always professional and very knowledgeable. Thank you!

Great Service

Jamie - Manchester, CT
555 days ago

Mr. O'Toole is very knowledgeable, professional and a pleasure to work with.

Great Servicer

Nocustomer - Manchester, CT
557 days ago

Did a great job

Excellent and professional service

Valerie - Manchester, CT
561 days ago

Excellent and professional service

Great Servicer

Dan - Manchester, CT
562 days ago

Knowledgable. Came out within an hour of call

Awesome service, price not so sure about

Joel - Manchester, CT
592 days ago

Ken is a pleasure to deal with, has a positive attitude and very friendly hope more people were like him.

Supervisor

Shad - Manchester, CT
597 days ago

Very caring person know what he is doing

Great Servicer

Dan - Manchester, CT
662 days ago

Norman was professional and quick