Reviews
Local Reviews
for New England
Great service
George - Guilford, CT
Great Service!!!!!!
John - Fairfield, CT
Very good
Simon - Stamford, CT
The guys at FPT are always very helpful and good at their job
Great service
Juan - Norwalk, CT
The team was quick to schedule and was accommodating with the time. Unfortunately they discovered an obstacle and have to come back but they were quick to find a solution and communicated all concerns immediately.
Response from Fire Protection Testing:
Juan, We’d just like to thank you for taking the time to write this review of our performance. We’re glad we met your expectation and will be sure to help fix things on a return visit. Thank you for your feedback. This does so much to help us out! FPT- Dave Tworkowski, COO
Great Service
Susan - Westport, CT
Response from Fire Protection Testing:
Hi Susan, We can’t thank you enough for the kind words about our service! Your review means a lot to us and lets us know we’re on the right track! FPT - Dave Tworkowski, COO
Maintenance mechanic
Brad - Manchester, CT
Great experience every time
Response from Fire Protection Testing:
Brad, We’re a small, family-run local business here at FPT and every bit of feedback like this does so much to help us out! Pat (your technician) remembers your visit and is looking forward to seeing you again! FPT- Dave Tworkowski, COO
Pat is awesome
Nicole - Manchester, CT
Response from Fire Protection Testing:
Hi Nicole, we are seeing a pattern with Pat. He has thousands of customers saying the same comments as you. We're so happy that he's on our team and that you were able to get the best service! FPT - Dave Tworkowski, COO
Great service
Karl - Groton, CT
Very good job on install and service
Response from Fire Protection Testing:
Hi Karl, Thanks so much for your feedback! We’re really glad you liked Mike's work, we’ve found he’s a definite customer favorite! So glad you agree! FPT- Dave Tworkowski, COO
Michael was polite and professional, a pleasure to work with!!
david - Shelton, CT
Response from Fire Protection Testing:
Hi Dave, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Mike T (your technician) is a customer favorite and aims to provide complete satisfaction! FPT - Dave Tworkowski
engineer
Maheyta - Windsor Locks, CT
very professional
Response from Fire Protection Testing:
Maheyta, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing FPT. We look forward to serving you for many years to come! FPT- Dave Tworkowski, COO
Great service
Brian - Southington, CT
Response from Fire Protection Testing:
Honestly so grateful for this review Brian, thank you for being so positive in your review and putting that positivity out into the world. FPT - Dave Tworkowski, COO
Great Service
Joe - New Britain, CT
Cant say enough good things about Joe. He is always professional and knows every aspect of sprinkler system IT&M. Its always a pleasure to work with Joe Colfer.
Response from Fire Protection Testing:
Gosh, Joe, I’m so grateful for your kind words. It’s always so refreshing to hear that we are doing a good job! Everyone here at FPT loved reading this - we even printed it and put it up in our office. Thank you again, FPT - Dave Tworkowski, COO
Excellent Service
Donika - Stamford, CT
The overall professionalism and knowledge was greatly appreciated. He communicated eloquently and explained details thoroughly.
Response from Fire Protection Testing:
Donika, Thank you for the kind words! We’re so happy your service visit went so smoothly. Would you mind sharing with your friends too? We’d love to continue providing great service to awesome customers like you. Thanks again! FPT- Dave Tworkowski, COO
Mark simply does a 'good job', on time, responsible, makes suggestions for things to look out for.
Edward - Greenwich, CT
Response from Fire Protection Testing:
Ed, Quality Quality Quality work. That's exactly how Mark (your technician) operates. He's efficient, knowledgeable, and has an eye for the future. He's like a dentist of fire sprinkler systems. Checking and looking to make sure you and your employees are safe! FPT-Dave Tworkowski, COO
Great
Jeff - West Haven, CT
Response from Fire Protection Testing:
Jeff, the team here at FPT is thrilled to receive such a great rating, thank you. FPT- Dave Tworkowski, COO
General Manager
John - Norwalk, CT
Always on time and excellent work.
Response from Fire Protection Testing:
John, On behalf us all of us at FPT, I would like to thank you for sharing this great review of our performance! We are thrilled that you enjoyed your experience. FPT - Dave Tworkowski, COO
owner
Rich - Milford, CT
phone line down
Response from Fire Protection Testing:
Hi Rich, YIKES! Sometimes we find out the smallest things can be the biggest headaches for our customers. Glad we found out what was happening for you and here's to looking forward to a more quiet time. FPT- Dave Tworkowski, COO
Knowledgeable,prompt and professional
Sarah - New Britain, CT
Israel was very friendly and professional at the same time. Provided the service we needed and helpful information.
Response from Fire Protection Testing:
Sarah, how awesome to hear how that Israel has provided amazing service for you. He's incredible and really enjoys helping customers be safe! Thank you for your incredible review of his work! - FPT Dave Tworkowski
Very professional
Rosemary - Wallingford, CT
Steve was great! Prompt and very professional.
Response from Fire Protection Testing:
Hi Rosemary, thanks so much for taking the time to write a review about Stephen — we think he’s pretty amazing, too. Our team is happy to hear that you enjoyed the quality of his service. FPT - Dave Tworkowski
Always good communication and scheduling. Very professional
Doug - Killingly, CT
Response from Fire Protection Testing:
Hi Doug, Thank you for such an awesome review! We are doing our very best to provide WORLD CLASS service to our customers and reviews like these tell us we are on the mark! Thank you so so much. FPT - Dave Tworkowski